IMPORTANT – PATIENT PORTAL ACCESS CHANGE – EFFECTIVE JUNE 29, 2020

Effective June 29, 2020 your current portal access at www.victoriafertility.com will become “read only” and you will need to set-up a new patient portal via www.pacificfertility.ca.  A message will be sent via correspondence to you to provide you with instructions on how to access your new patient portal.

Mobile App:

• If you currently access your patient portal through the mobile app, you will need to re-download it and retrieve your new app code from PCRM patient portal via a desktop computer.

Important Information to Note:

• You will still have access to any records dated prior to June 28, 2020 in the PCRM Victoria Fertility patient portal (www.victoriafertility.com). These records will be read only and will not be available in your new patient portal.
• You will no longer be able to correspond with PCRM Victoria Fertility staff via your previous patient portal but can do so via your new PCRM patient portal.
• If you are an existing patient of both PCRM Vancouver and PCRM Victoria Fertility, your PCRM Vancouver login details will remain the same.

If you have any questions concerns regarding this change please contact PCRM at 604-422-7276 or email info@pacificfertility.ca

FOR IMPORTANT COVID-19 INFORMATION RELATED TO YOUR CARE, PLEASE CLICK HERE  

PCRM Victoria Fertility is expanding our capacity by hiring additional doctors to expedite access to care for patients on our long waitlist.  To manage these shifts in human resources and respond to a number of regulatory changes that impact on both our human resource and operational needs, PCRM Victoria Fertility Clinic will be temporarily moving egg retrieval and embryo transfer procedures to our central Burnaby location.  Frozen embryo transfer (FET) will continue in Victoria.  

Note- this change will not impact patients who are currently in treatment.  It will however, impact those who are planning to do their IVF treatment (injections and procedures) in late April and May and beyond.  

PCRM VFC will continue to provide all other fertility services without interruption, including monitoring of fertility treatments and pregnancy, and intrauterine insemination.  Importantly VFC is hiring more fertility specialists to deal with our historically long waitlists for consultation, as well as expediting services through our other PCRM facilities.  PCRM continues to focus on providing our patients with comprehensive, effective fertility care that will never compromise on the safety of patients and the children born of these technologies.